4/6/2024 0 Comments Concepto de calidad total![]() The main objective of this research is to carry out a critical analysis by relating the importance of the human factor of QMS, through research on socio-emotional, intellectual factors and ethics values for achieving the effectiveness of QMS at all organization levels it also provides a link between variables of quality culture, value propositions, and innovation. In this article, we reviewed the literature on the subject according to the level of significance of variables like human factor, quality culture, quality management system (QMS) and innovation, considered as key elements of a latent competitive scale as from their exploration and explanation. Ĭurrently, globalization and competitiveness exert an enormous pressure on small and medium enterprises (SMEs) in the manufacturing sector in Mexico, for that reason they must be more effective and flexible to meet customer demand. Universidad Autónoma del Estado de Puebla. * Universidad Autónoma del Estado de Puebla. Virginia Mendoza Hernández*, Beatriz Pico González** y Eleuterio Cornelio Aquiahuatl*** Revisión teórica y propuesta de un modelo conceptual Theoretical review and proposal of a conceptual modelĮnfoque humano en el sistema de gestión de la calidad de la Pyme de manufactura en México. Human approach in the quality management system of manufacturing SMEs in Mexico. ![]()
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